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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Markham Nichols

December 8, 2025

5  out of  5
rating by Markham Nichols
"This is for Sami, Thank you so much for helping. greatly appreciated all the help and patience on getting my insurance paid your hospitality was spot on. Thank you again"
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Don Becker

December 5, 2025

5  out of  5
rating by Don Becker
"Sami is on top of things. We recently updated siding and roof shingles. She helped following through a discount for impact resistant shingles. Thanks for the HELP Sami."
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Dean Todd

December 5, 2025

5  out of  5
rating by Dean Todd
"Sami at Derrick Bird's office in Plattsmouth was very helpful in my insurance needs in regards to auto damage, 5 stars all the way!"
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Tim

December 5, 2025

4  out of  5
rating by Tim
"Sami is excellent. Simply made any problems disappear. I highly recommend asking for her."
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craig Kimball

November 22, 2025

5  out of  5
rating by craig Kimball
"Sami is always so nice & helpful when i come pay my bill! She also already has my payment pulled up before I even say hi! She is always a pleasure to work with! Thanks Sami 😊!"
We responded:
"Thank you, Craig!"
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Thomas Payton

November 21, 2025

5  out of  5
rating by Thomas Payton
"Always friendly, fast and knowledgeable in getting my requests done quick."
We responded:
"Thank you!"
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Adam Wiegman

November 21, 2025

5  out of  5
rating by Adam Wiegman
"great service!"
We responded:
"Thanks, Adam!"
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Dee Arias

November 21, 2025

5  out of  5
rating by Dee Arias
"Sami does a great job and is very helpful!!"
We responded:
"Thank you, Dee!"
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ryan ehrman

November 16, 2025

5  out of  5
rating by ryan ehrman
"Sami was prompt, responsive and very helpful. Thank you Sami!"
We responded:
"Thanks Ryan!"
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Zack Patera

November 14, 2025

5  out of  5
rating by Zack Patera
"When I need help on getting a answer on my insurance questions Sami is always ready to get me an answer. Always great service from Derek Bird agency."
We responded:
"Thank you for your review Zack!"
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Dave M

November 8, 2025

5  out of  5
rating by Dave M
"After a total auto loss, I have been looking for a replacement checking with my agent on the rates, Sami Camp from Derek Birds office has been real helpful and quick in getting me a quote! Has taken her time to address any questions and made suggestions! Had been a great help. Most recently with the government shutdown she was very helpful and considerate in getting a payment waver until the shutdown is over without loosing my coverage. Grateful service and 5 star service, thank you Sami."
We responded:
"Thank you for the review, Dave!"
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william bornhoft

November 7, 2025

5  out of  5
rating by william bornhoft
"Very friendly, helpful, and professional people, Sammy was very helpful answering my questions and doing what I needed"
We responded:
"Thank you, William! We appreciate your review"
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Dan Forehead

November 7, 2025

5  out of  5
rating by Dan Forehead
"Sami took care of us ASAP ,great service ,I usually get through on the first call ,if not they respond super quick .Which is really nice in today's busy world.Highly recommend."
We responded:
"Thanks Dan!"
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Michael Kiroff

October 27, 2025

5  out of  5
rating by Michael Kiroff
"What truly sets Sami apart is her responsiveness. I was amazed at how quickly she responded to my initial inquiry and subsequent follow-up questions. ​If you are looking for an insurance professional who combines deep expertise with incredible customer service, Sami is the person you need."
We responded:
"Thank you for your kind words, Michael! We apricate your business!!"
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Franni Minardi

October 25, 2025

5  out of  5
rating by Franni Minardi
"Sammi is the best , she always is so very helpful and wonderful to work with!!! And I would like to thank everyone in the office for always doing a great job- ☺️"
We responded:
"Thank you Franni! "
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Deanna

October 24, 2025

5  out of  5
rating by Deanna
"Had a crack in my windshield from a flying rock…..called State Farm found out what I had to do……Sami explained it very clearly and was very helpful……I’m old school and don’t really like to complete these kind of things on my phone……but I did and it was very fast and easy to understand. State Farm makes it really easy to file a claim. Have been a customer for over 25 years…..thank-you Sami and State Farm"
We responded:
"Thank you for your business, Deanna!"
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Scott Parks

October 24, 2025

5  out of  5
rating by Scott Parks
"Staff is always friendly and helpful"
We responded:
"Thanks!"
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Keri Witherell

October 24, 2025

5  out of  5
rating by Keri Witherell
"Sammi at Derek Bird‘s State Farm agency in Plattsmouth, Nebraska did a fabulous job updating our family policies. I appreciate her patience and knowledge about the matters we discussed. Derek birds agency always does such a nice job of answering my questions or concerns."
We responded:
"Thank you Keri!!"
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John Stover

October 18, 2025

5  out of  5
rating by John Stover
"Wonderful experience, Sami has been a lot of help w quick answers to questions"
We responded:
"Thanks John!"
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Trevor Fiala

October 18, 2025

4  out of  5
rating by Trevor Fiala
"Sami answered the phone and was polite from the first word out of her mouth. She answered all my questions of concern and went even further by adding me into the process of getting paperwork filled out by a contractor to decrease my insurance rate on my home. Sami went above and beyond helping me."
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Mickey Gordon

October 18, 2025

5  out of  5
rating by Mickey Gordon
"Jesdica Heizer at the Derick Bird State Farm agency office in Plattsmouth NE 68048 assisted me on 11th of May with my State Farm bill concerns. After greeting me and asking me how she could help me, she immediately went to work addressing my concerns. She gave me the information about my bill that I was inquiring about and had me on my way in a short time. Thanks to Jessica, she made my day."
We responded:
"Thank you for your review, Mickey! We appreciate your feedback and 35+ years with State Farm."
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Patty Beeken

October 17, 2025

5  out of  5
rating by Patty Beeken
"Always pleasant and easy to work with. They go out of their way to be helpful and great prices . I’ve been a member for over 20 years. They’ve always stuck with me when I need something Patty Beeken"
We responded:
"Thank you!!"
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lynne campbell

October 17, 2025

5  out of  5
rating by lynne campbell
"Had to update my son's renters insurance and talked to Sammi. She was efficient and friendly and could take care of it right away. Thanks Sammi!"
We responded:
"Thanks Lynne!"
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Lisa Bird

October 10, 2025

5  out of  5
rating by Lisa Bird
"Fast and easy transfer of insurance when bought a new car. Transaction was done through text on my end as have very spotty service in my town."
We responded:
"Thank you!!"
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Jim McKnight

October 10, 2025

5  out of  5
rating by Jim McKnight
"Sami was great and answered my question. She also gave me guidance to help me with the claim process. I appreciate her help."
We responded:
"Thanks!"