
State Farm® Insurance Agent Derek Bird
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
katie williams
June 20, 2025
"I called Derek Bird State Farm yesterday. I had a wonderful lady named Sami that helped me. I just wanted her to know how much I appreciate her for taking care of me. Thank you"
Jesse Gibson
June 20, 2025
"Sami was super helpful and trustworthy, I will continue to do business with them as they have great customer service!"
Steve Vecchiarelli
June 16, 2025
"The roof saga is finally over. As we all know weather can be a total pain! Kudos to Jeni at the Derek Bird Agency for her follow ups with State Farm. They made a tough situation as easy as it could be!"
lynne campbell
June 10, 2025
"Sammi was great and was able to get me a copy of my insurance right away!"
Mike Daspit
June 8, 2025
"Sami was a greater assistance to me getting my insurance squared away on changing policy for a new car."
Deanna Garner
June 6, 2025
"I have had excellent customer service from the Derek Bird State Farm insurance agency. Sami especially has gone to great lengths to make everything easy for me and to meet my needs. I would certainly recommend them to anyone looking for auto/home insurance."
Dempris Edmonson
May 30, 2025
"Lisa was a very informative agent. She is very knowledgeable, and has provided me with excellent service."
"Thanks so much for your review, Dempris! We appreciate your business!"
Dave Beem
May 23, 2025
"Wish the house claims process was this streamlined, with approved and vetted contractors! Compared to a house claim this was easy. I REALLY wish State Farm had approved and vetted contractors with the same lifetime warranty for house claims. They'd have VERY happy customers and far less fraud from FAKE contractors. One can only hope they go to something like this, and SOON! Right now, you're on your own to finf a contractor. And you roll the dice as to whether they will ever show up, or finish the job. Putting all this on a homeowner is a bit much for working folks."
"Thakn you for the review, Dave! We hear you and we know it can be daunting to go through a homeowner's claim - we are more than happy to assist as much as we can!"
Amanda Phillipson (AL P)
May 21, 2025
"Jess with Derek Bird is AWESOME!! Always very helpful and very responsive!"
"Thanks so much for your positive feedback, Amanda! We are so grateful to have Jess on our staff for so many years."
Kimber
May 19, 2025
"Recently relocated to the Midwest from the East Coast. Was very impressed with Jess who was my first point of contact with State Farm. She was patient and kind and was able to explain different levels of coverage in a way that made sense, was practical, and she did not engage in a hard sell or fear mongering tactics as other insurance agents have done in the past. In addition working with Jess was like working with a friend, her attention to detail, empathy and compassion and her ability to allay my concerns helped make acquiring home and auto insurance a breeze! Highly recommendJess at Derek Bird State Farm for all your insurance needs!"
"Thanks so much for your review, Kimber! We are happy to have you with us!"
Carol Hornberger
May 18, 2025
"I stopped in at the office as I was receiving emails and texts about my State Farm account and wanted to verify the information. Sami Camp was quick to greet me and got me all the information I needed very quickly. She was very professional with great explanations and a wonderful personality. My experience was amazing!"
"Thank you for your review and feedback, Carol! We are happy to hear you had such a great experience with us!"
Mary Zadina
May 16, 2025
"Sami was so helpful today. She made it easy to get my cards adjusted and answered all my questions. The website was easy to navigate snd it was a good experience. Thank you!"
"Mary, thank you for your review and 30+ years of loyalty to State Farm! Yuo are appreciated!"
David Schreiner
May 16, 2025
"Great service"
"David, thank you for your review and 37+ years of loyalty to State Farm. We appreciate you!"
Breanna Friend
May 15, 2025
"Jess has been incredibly helpful setting up our homeowners insurance and bundling it with auto insurance to help us find a great deal on the two. She has been super kind. Has followed up on everything that she has done in a timely manner."
"Thank you for your review, Brenna! We are so happy you have had such a great experience with our office!"
Mercedes
May 15, 2025
"Shout out to Sami and Jessica for excellent service!!!"
"Thank you for your review, Mercedes!"
Steve Gensler
May 15, 2025
"Shout out to Jessica Helzer for sending me and my girlfriend great quotes on our vehicles. She got them to us super fast and helped us save money by bundling our autos and enrolling us in drive safe and save for even more discounts. She was super helpful in explaining the benefits of carrying more than the state minimums and why it is important. She only recommemded the coverage I needed without trying to sell me a bunch of stuff I don't need. I felt that she genuinely cared for our wellbeing and that really sold us on going through State Farm for our insurance needs."
"Thank you for your review, Steve! We appreciate your feedback!"
Mickey Gordon
May 15, 2025
"Jesdica Heizer at the Derick Bird State Farm agency office in Plattsmouth NE 68048 assisted me on 11th of May with my State Farm bill concerns. After greeting me and asking me how she could help me, she immediately went to work addressing my concerns. She gave me the information about my bill that I was inquiring about and had me on my way in a short time. Thanks to Jessica, she made my day."
"Thank you for your review, Mickey! We appreciate your feedback and 35+ years with State Farm."
Joseph Morehead
May 14, 2025
"Jessica Helzer had been very helpful with every request. She is quick and makes sure to contact me right away with any problems that may arise."
"Thanks for your review, Joe! We appreciate your business!"
Kirk Hagberg
May 13, 2025
"Jeni solved my issue quickly and clearly explained the information. 5 STARS!"
"Thank you for your review, Kirk! We appreciate your business!"
Marcus Colgrove
May 9, 2025
"Both Sami and Lisa do great work everytime that I contact the office!!"
"Thank you for your review! We appreciate your business!"
In Gods Hands Always
May 9, 2025
"Lisa was truly an answer to my prayers! Trying to understand the mortgage world and a huge hike in insurance by another company. Lisa took the time to walk me through my options with State farm to find the right fit for my family and budget. Lisa was not only a blessingbut her patiece and listening ear was a true angle in my day. I would recommend her as an agent to anyone looking!"
"Thank you for such a wonderful review! We are so grateful to have Lisa on our team - she truly is such an amazing part of our office!"
Connie Daniel
May 7, 2025
"Lisa was excellent!"
"Thank you for your review, Connie! We appreciatete your business!"
dewillget8
April 30, 2025
"Sami has always gone above and beyond to help me with my insurance needs!"
"Thank you for your review!"
Zack Patera
April 30, 2025
"When I need help on getting a answer on my insurance questions Sami is always ready to get me an answer. Always great service from Derek Bird agency."
"Thank you for your review Zack!"
Laura Marie
April 29, 2025
"I had the privilege of speaking with Jeni North when I called to have an automobile added and one removed. She was very efficient and nice to talk to. I highly recommend this office for any change or if you are getting insurance. Thank you!"
"Thank you for your review, Laura!"